AGB

TERMS OF SERVICE

OVERVIEW

This website is operated by NordRider. Throughout the site, the terms "we", "us" and "our" refer to NordRider. NordRider offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our service and agree to be bound by the following Terms of Service ("Terms"), including those additional terms and policies referenced herein and/or available by hyperlink.

If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country of residence.

You may not use our products for any illegal or unauthorized purpose nor may you violate any laws in your jurisdiction.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission.

SECTION 3 - ACCURACY OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current.

Material on this site is provided for general information only.

SECTION 4 - PRODUCTS

We make every effort to display product colors and images as accurately as possible. However, we cannot guarantee that your device's display will accurately reflect product colors.

All product descriptions and prices are subject to change without notice.

SECTION 5 - ORDERS

When you place an order, you are making an offer to purchase a product.

NordRider reserves the right to accept or decline any order.

Your order is not considered accepted until payment has been received and order confirmation has been issued.

SECTION 6 - PRICES AND BILLING

Prices for our products are subject to change without notice.

You agree to provide current, complete and accurate purchase information.

SECTION 7 - SHIPPING AND DELIVERY

Orders are processed within 1–2 business days.

Products are shipped from warehouses located within the European Union.

Estimated delivery times are 5–12 business days within Europe.

Delivery times are estimates and may vary due to logistics, weather conditions or other external factors.

SECTION 8 - PRODUCT USE AND SAFETY

Electric bicycles and related products must be used in accordance with applicable local laws.

Customers are responsible for ensuring that their use complies with all legal requirements.

NordRider is not responsible for misuse, improper assembly, unauthorized modifications, or failure to follow provided instructions.

Customers must read all manuals and safety instructions before use.

SECTION 9 - RETURNS AND REFUNDS

Returns and refunds are handled according to our Return & Refund Policy.

SECTION 10 - WARRANTY

Products may be covered by manufacturer warranties where applicable.

Warranty claims may require supporting documentation such as photographs or descriptions of defects.

SECTION 11 - THIRD-PARTY SERVICES

Certain content, products or services may include materials from third parties.

We are not responsible for evaluating the content or accuracy of third-party materials.

SECTION 12 - DISCLAIMER OF WARRANTIES

All products and services are provided "as is" and "as available" without warranties of any kind unless otherwise required by law.

SECTION 13 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, NordRider shall not be liable for any damages arising from the use of our products or services.

SECTION 14 - GOVERNING LAW

These Terms of Service shall be governed by and interpreted in accordance with the laws of Sweden.

SECTION 15 - CHANGES TO TERMS

We reserve the right to update, change or replace any part of these Terms at any time.

SECTION 16 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to:

Email: support@nordrider.com
Business Name: NordRider
Business Address: Honefsgatan 5, 78474 Borlänge, Sweden
Business Registration Number: 559277-0456