Versand
Shipping Policy
Thank you for shopping with NordRider.
Processing Time
All orders are processed within 1–2 business days (Monday–Friday).
Orders are not shipped or delivered on weekends or public holidays.
Shipping Locations
Orders are shipped from warehouses located within the European Union.
Most products are shipped from EU-based warehouses, including Poland and other EU logistics centers.
Shipping Time
Estimated delivery time:
• 5–12 business days within Europe
Delivery times may vary slightly depending on destination country, carrier conditions, and seasonal demand.
Shipping Costs
We offer free shipping on all orders within the European Union.
There are no hidden shipping costs.
Tracking Information
Once your order has been shipped, you will receive a confirmation email containing your tracking number.
Tracking information may take 1–2 business days to become active after shipment.
Delays
While we strive to meet all delivery estimates, delays may occasionally occur due to:
• High order volumes
• Carrier delays
• Customs inspections (if applicable)
• Weather conditions
We appreciate your patience in such cases.
Incorrect Address
Customers are responsible for entering the correct shipping address at checkout.
We are not responsible for orders delivered to incorrectly provided addresses.
Lost or Damaged Packages
If your package is lost, damaged, or significantly delayed, please contact us at:
We will work with the shipping carrier to resolve the issue as quickly as possible.