Privacy policy
Privacy Policy
Last updated: April 9, 2026
NordRider operates this store and website, including all related information, content, features, tools, products and services (the "Services"). NordRider is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our store.
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
Personal Information We Collect
When we refer to "personal information", we mean information that identifies or can reasonably be linked to you.
We may collect the following types of personal information:
• Name
• Billing address
• Shipping address
• Email address
• Phone number
• Payment details
• Order history
• IP address
• Device information
• Browser information
How We Collect Your Information
We collect personal information:
• When you place an order
• When you contact us
• When you browse our website
• Through cookies and similar technologies
• From third-party services such as payment processors and logistics providers
How We Use Your Personal Information
We use your personal information to:
• Process and fulfill orders
• Send order confirmations and shipping updates
• Provide customer support
• Improve our store and services
• Prevent fraud and unauthorized transactions
• Comply with legal requirements
• Send marketing emails (only if you consent)
Sharing Your Personal Information
We may share your information with trusted third parties, including:
• Shopify (store platform provider)
• Payment providers (such as PayPal or card processors)
• Shipping and logistics partners
• Analytics providers
• Marketing services (when applicable)
These service providers only receive the information necessary to perform their services.
Data Retention
We retain your personal information only for as long as necessary to:
• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
Your Rights (EU Customers)
If you are located in the European Union, you have the right to:
• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict processing
• Object to processing
• Request data portability
To exercise these rights, contact us at:
Cookies and Tracking
We use cookies and similar technologies to:
• Improve your browsing experience
• Remember your preferences
• Analyze website performance
• Provide relevant marketing
You may disable cookies through your browser settings.
Security
We take reasonable steps to protect your personal information using secure technologies.
However, no method of transmission over the internet is completely secure.
Third-Party Services
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those external sites.
Children's Privacy
Our Services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from minors.
International Transfers
Your information may be transferred to and processed in countries outside your country of residence.
Where required, we use appropriate safeguards such as Standard Contractual Clauses approved by the European Commission.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
Contact Information
If you have questions about this Privacy Policy or how your personal data is handled, please contact us:
Email: support@nordrider.com
Address: Honefsgatan 5, 78474 Borlänge, Sweden
NordRider is the data controller responsible for processing your personal information.